But half of their luggage doesn't. When they arrived a bit late into Auckland Saturday morning, only two of the four bags came off the conveyor. By the time they cleared immigration, customs, agriculture inspection and then filed the lost baggage claims, their connection to Queenstown was long gone. Luckily, the next flight was only two hours later.Getting the luggage back has been like pulling teeth. Auckland blames LA, LA doesn't answer their phones, Air New Zealand blames US Air, US Air blames Air New Zealand, etc., etc. One of the two bags did make it to us on Tuesday and we're hopeful the remaining bag gets here today (Wed).
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