SIX

That is the number of days it took US Air & Air New Zealand to get Doug's parents their last bag. And that doesn't include the two day delay caused by American Airlines flight cancelations. Oh, and one of their suitcases was beaten up so badly that it can no longer be used. Air New Zealand did do the right thing by agreeing to replace the suitcase (unfortunately with a bag of Air New Zealand's choice) and by reimbursing Doug's parents for the clothes that had to buy while waiting for their suitcases to be delivered. Note to self: don't check that bag unless you absolutely have to.

Vermin count update:
Mice: 11
Rats: 0
Possum: 2
Hedgehog: 1